Shipping & Handling Policy
Fast, Secure & Discreet Global Delivery
At Rechemist, we ensure professional handling and confidential shipping of all research materials. Below are the key details of our shipping process:
1. Shipping Locations
✔ Primary Service Area: European Union (fastest delivery)
✔ Worldwide Shipping: Available to all countries
2. Processing & Dispatch
- Order Processing: 12 hours after payment confirmation
- Shipping Timeframes:
- EU: 2-5 business days
- International: 5-7 business days
- Tracking: Provided within 24 hours of dispatch
3. Packaging & Discretion
- Plain, unmarked packaging (no company logos or identifiers)
- Legal labeling as “Laboratory Research Materials”
- No signatures required for delivery
- Secure containment to prevent leaks/damage
4. Shipping Fees
- No free shipping options available
- Bulk orders may qualify for reduced rates
5. Customs & Import Control
- We do not declare contents as “research chemicals” on customs forms
- Full reshipments/refunds for seized packages
6. Order Issues
If your package:
- Hasn’t arrived within 14 days (EU) or 21 days (International)
- Shows tracking errors for >48 hours
- Arrives damaged (must report within 24 hours with photos)
Contact: info@rechemist.com with order # and proof
Important Notes
- We do ship to P.O. boxes
- Address errors may cause delays (double-check at checkout)
- We never require signatures – leave delivery instructions if needed
Rechemist uses specialized couriers for secure transport. Delivery times are estimates not guarantees
